I downloaded the app and began using Zoosk and found the matched to be random and the site has too many gimmicks. I paid a monthly fee and apparently when you sign up it automatically makes you a member where you will be charged every month even if it is on hold. I used the site for a week then put it on hold. It came off hold so I tried canceling it. I received my bill and they had charged me for 5 months of use. There is no contact info, only an email. Send 2 emails and of course never heard back. Called I tunes and they credited me 75 of the 230. I Tunes is a great company, Zoosk, I would stay away from them!